privacy policy

Little City will only process personal information for the following purposes: to process a play session booking (either online or in person), to be able to coordinate a party/group/private hire booking, to contact our customers to inform them of changes, cancellations, or queries with regards to a play event booking, to contact customers to discuss a birthday party or private play event. 

 

Information I gather via my online secure booking portal bookwhen.com: 

  • Your (the parent/carers/bookers) full name 

  • Your child’s name 

  • Your child’s date of birth 

  • Your contact telephone number: in case of emergencies 

  • email address 

 

 

Little City will never use any information gathered for any purposes except those outlined above. I will not use your information for any email marketing or similar activity. I will not sell or pass on any information or data to any other company, business or individual, unless required to do so by law. 

 

All information gathered at booking stage will be deleted after 6 months of the booking and not used for any other purposes. 

All online payments are processed by Paypal and you will be redirected to www.paypal.com to complete any online payments. Please refer to Paypal’s terms and conditions for further information. 

We retain and hold all information gathered securely under the Data Protection Act and in line with our ICO registration. 

 

At parties, events or open play sessions I may take photos; this is purely for promotional activity via my social media channels and permission of the parent/carer of the child(ren) will always be asked for prior to taking the photo. If at any point you do not wish your child to be photographed, I will ensure the photos are deleted and not used in any way. 

 

If anyone has any queries about how I store or hold personal information, please contact me on 07507 020747 or vicki@littlecityuk.com

Little City UK

Brantham, Manningtree, Essex

East Anglia

vicki@littlecityuk.com

07803 929151

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